:root{
  --ink:#1b2040; --ink2:#4a5072; --mute:#7a809e; --line:#dfe3f1; --bg:#f6f7fc; --paper:#fff;
  --brand:#3b3fd8; --brand-d:#2b2fb0; --brand-t:#e9eaff;
  --warn:#8a5a00; --warn-bg:#fff4cf; --warn-line:#f0c648;
  --ok:#147a55; --ok-bg:#dff5ea; --bad:#b4233a; --bad-bg:#fde6ea;
  --r:10px; --nav:224px;
  --font:"Avenir Next","Segoe UI",system-ui,-apple-system,"Helvetica Neue",Arial,sans-serif;
}
@media (prefers-color-scheme:dark){:root:not([data-theme=light]){
  --ink:#eceefb; --ink2:#b9bedd; --mute:#8d93b5; --line:#2c3158; --bg:#121530; --paper:#1a1e42;
  --brand:#8a8dff; --brand-d:#a7a9ff; --brand-t:#2a2f6b;
  --warn:#ffd466; --warn-bg:#3a3010; --warn-line:#6b5718; --ok:#58d6a0; --ok-bg:#12372b; --bad:#ff8fa0; --bad-bg:#42171f;
}}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.5 var(--font)}
h1,h2,h3{line-height:1.2;margin:0 0 .5em;letter-spacing:-.01em}
h1{font-size:1.6rem;font-weight:750} h2{font-size:1.15rem;font-weight:700} h3{font-size:1rem;font-weight:700}
p{margin:.3em 0 .8em;max-width:70ch}
a{color:var(--brand)}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--brand);outline-offset:2px;border-radius:6px}
.boot{padding:2rem}
.muted{color:var(--mute)} .small{font-size:.85rem} .nowrap{white-space:nowrap}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}

/* layout */
.shell{display:grid;grid-template-columns:var(--nav) minmax(0,1fr);min-height:100vh}
.nav{position:sticky;top:0;height:100vh;padding:16px 10px;background:var(--paper);border-right:1px solid var(--line);display:flex;flex-direction:column;gap:2px;overflow:auto}
.brand{font-weight:800;font-size:1.05rem;padding:6px 10px 14px;display:flex;align-items:center;gap:8px}
.brand i{width:16px;height:16px;border-radius:50%;background:var(--brand);display:inline-block;box-shadow:5px 4px 0 -2px #ffc93c}
.nav a.item{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:9px 10px;border-radius:8px;color:var(--ink2);text-decoration:none;font-weight:550}
.nav a.item:hover{background:var(--bg)}
.nav a.item[aria-current=page]{background:var(--brand-t);color:var(--brand-d);font-weight:700}
.nav .badge{background:var(--bad);color:#fff;border-radius:99px;font-size:.72rem;padding:1px 7px;font-weight:700}
.nav .foot{margin-top:auto;padding:10px;font-size:.85rem;color:var(--mute)}
main{padding:24px clamp(16px,3vw,40px) 80px;max-width:1180px;width:100%;min-width:0}
.page-head{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:18px}
.page-head p{margin:0}

/* mobile */
@media (max-width:820px){
  .shell{grid-template-columns:minmax(0,1fr)}
  .nav{position:fixed;inset:auto 0 0 0;height:auto;flex-direction:row;padding:4px;border-right:0;border-top:1px solid var(--line);z-index:20;justify-content:space-around;gap:0}
  .nav .brand,.nav .foot,.nav a.item.sec{display:none}
  .nav a.item{flex-direction:column;font-size:.7rem;padding:6px 4px;min-width:0;text-align:center;gap:0}
  .nav.open{flex-wrap:wrap}
  .nav.open a.item.sec{display:flex;flex:1 0 30%}
  main{padding-bottom:110px}
}

/* componentes */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--line);background:var(--paper);padding:8px 14px;border-radius:8px;cursor:pointer;font-weight:600;min-height:40px}
.btn:hover{border-color:var(--brand)}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.primary:hover{background:var(--brand-d)}
.btn.danger{color:var(--bad);border-color:var(--bad)}
.btn.ghost{border-color:transparent;background:transparent;color:var(--brand)}
.btn[disabled]{opacity:.5;cursor:not-allowed}
.btn.sm{min-height:32px;padding:4px 10px;font-size:.88rem}
.row{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.row.end{justify-content:flex-end}
.grow{flex:1 1 220px}
.stack>*+*{margin-top:12px}
.panel{background:var(--paper);border:1px solid var(--line);border-radius:var(--r);padding:16px}
.panel.flush{padding:0;overflow:hidden}
.grid{display:grid;gap:14px}
.grid.c2{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}
.grid.c3{grid-template-columns:repeat(auto-fit,minmax(220px,1fr))}
label.f{display:block;font-weight:600;font-size:.9rem}
label.f>span{display:block;margin-bottom:3px}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=date],input[type=time],input[type=search],select,textarea{width:100%;padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:var(--paper);min-height:40px}
textarea{min-height:110px;resize:vertical}
.hint{font-size:.85rem;color:var(--mute);margin-top:3px;font-weight:400}
.notice{border-radius:8px;padding:10px 12px;border:1px solid var(--line);background:var(--bg);font-size:.92rem}
.notice.warn{background:var(--warn-bg);border-color:var(--warn-line);color:var(--warn)}
.notice.bad{background:var(--bad-bg);border-color:var(--bad);color:var(--bad)}
.notice.ok{background:var(--ok-bg);border-color:var(--ok);color:var(--ok)}
.demo-banner{background:#ffc93c;color:#3a2a00;text-align:center;padding:6px;font-weight:700;font-size:.9rem}
.pill{display:inline-block;border-radius:99px;padding:1px 9px;font-size:.78rem;font-weight:650;background:var(--brand-t);color:var(--brand-d);white-space:nowrap}
.pill.bad{background:var(--bad-bg);color:var(--bad)} .pill.ok{background:var(--ok-bg);color:var(--ok)} .pill.warn{background:var(--warn-bg);color:var(--warn)} .pill.gray{background:var(--bg);color:var(--ink2);border:1px solid var(--line)}
table{border-collapse:collapse;width:100%}
th,td{text-align:left;padding:9px 12px;border-bottom:1px solid var(--line);vertical-align:top}
th{font-size:.82rem;color:var(--mute);font-weight:650;background:var(--bg);position:sticky;top:0}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}
.tablewrap{overflow:auto;max-height:70vh}
.empty{padding:28px 16px;text-align:center;color:var(--ink2)}
.empty h3{margin-bottom:4px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:14px;overflow:auto}
.tabs button{border:0;background:none;padding:8px 14px;cursor:pointer;color:var(--ink2);font-weight:600;border-bottom:3px solid transparent;white-space:nowrap}
.tabs button[aria-selected=true]{color:var(--brand-d);border-color:var(--brand)}

/* Meu dia */
.hero{display:grid;grid-template-columns:auto 1fr;gap:22px;align-items:center;margin-bottom:22px}
@media (max-width:620px){.hero{grid-template-columns:1fr}}
.ring{--p:0;width:132px;height:132px;border-radius:50%;background:conic-gradient(var(--brand) calc(var(--p)*1%),var(--line) 0);display:grid;place-items:center;position:relative}
.ring::before{content:"";position:absolute;inset:12px;border-radius:50%;background:var(--bg)}
.ring b{position:relative;font-size:1.9rem;font-weight:800;line-height:1}
.ring small{position:relative;display:block;text-align:center;color:var(--mute);font-size:.74rem;margin-top:2px}
.ring>div{position:relative;text-align:center}
.bar{height:8px;border-radius:99px;background:var(--line);overflow:hidden}
.bar i{display:block;height:100%;background:var(--brand)} .bar.over i{background:var(--bad)}
.section-title{display:flex;align-items:baseline;gap:8px;margin:22px 0 8px}
.section-title .count{color:var(--mute);font-weight:600}
.ticket{display:grid;grid-template-columns:6px 1fr auto;background:var(--paper);border:1px solid var(--line);border-radius:var(--r);margin-bottom:8px;cursor:pointer;text-align:left;width:100%;padding:0;overflow:hidden}
.ticket:hover{border-color:var(--brand)}
.ticket .stripe{background:var(--brand)} .ticket.late .stripe{background:var(--bad)} .ticket.reply .stripe{background:#ffc93c} .ticket.blocked .stripe{background:var(--mute)}
.ticket .body{padding:10px 14px}
.ticket .t1{font-weight:700} .ticket .t2{color:var(--ink2);font-size:.92rem}
.ticket .side{padding:10px 14px;text-align:right;color:var(--mute);font-size:.85rem;display:flex;flex-direction:column;justify-content:center;gap:2px}
@media (max-width:520px){.ticket{grid-template-columns:6px 1fr}.ticket .side{display:none}}

/* drawer */
.overlay{position:fixed;inset:0;background:rgba(10,12,35,.5);z-index:50;display:flex;justify-content:flex-end}
.drawer{background:var(--bg);width:min(680px,100%);height:100%;overflow:auto;padding:20px;box-shadow:-8px 0 30px rgba(0,0,0,.2)}
.drawer.center{margin:auto;height:auto;max-height:92vh;border-radius:14px;width:min(560px,94%)}
.overlay.mid{justify-content:center;align-items:center}
.msgbox{white-space:pre-wrap;background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:12px}
.choices{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:8px}
.choices button{text-align:left}
.kanban{display:flex;gap:10px;overflow:auto;padding-bottom:10px;align-items:flex-start}
.col{flex:0 0 240px;background:var(--bg);border:1px solid var(--line);border-radius:var(--r);padding:8px}
.col h3{font-size:.9rem;display:flex;justify-content:space-between}
.card{display:block;width:100%;text-align:left;background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:8px 10px;margin-top:6px;cursor:pointer}
.card:hover{border-color:var(--brand)}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{border-left:2px solid var(--line);padding:0 0 12px 14px;margin-left:6px;position:relative}
.timeline li::before{content:"";position:absolute;left:-6px;top:4px;width:10px;height:10px;border-radius:50%;background:var(--brand)}
.timeline li.sys::before{background:var(--mute)}
#toasts{position:fixed;left:50%;transform:translateX(-50%);bottom:90px;z-index:99;display:grid;gap:6px;width:min(480px,92%)}
.toast{background:var(--ink);color:var(--bg);padding:10px 14px;border-radius:8px;font-weight:600}
.toast.bad{background:var(--bad);color:#fff}
.login{max-width:380px;margin:12vh auto;padding:0 16px}
@media (prefers-reduced-motion:no-preference){.drawer{animation:slide .18s ease-out}@keyframes slide{from{transform:translateX(24px);opacity:.6}}}

/* respostas rápidas, painel, atividades */
.qr{background:var(--paper);border:1px solid var(--brand);border-radius:8px;margin-top:4px;overflow:hidden}
.qr-item{display:block;width:100%;text-align:left;border:0;background:transparent;padding:8px 10px;cursor:pointer}
.qr-item[aria-selected=true],.qr-item:hover{background:var(--brand-t)}
.bar{height:10px;border-radius:99px;background:var(--line);overflow:hidden}
.bar>i{display:block;height:100%;background:var(--brand);border-radius:99px}
.bar.ok>i{background:var(--ok)} .bar.bad>i{background:var(--bad)}
.funnel-row{display:grid;grid-template-columns:minmax(120px,190px) 1fr auto;gap:12px;align-items:center;padding:8px 0;border-top:1px solid var(--line)}
.funnel-row:first-child{border-top:0}
.numlink{background:transparent;border:0;padding:0;font:inherit;font-weight:750;font-size:1.15rem;color:var(--brand);cursor:pointer;text-decoration:underline dotted}
.kpi-big{font-size:1.6rem;font-weight:750}
.chips{display:flex;flex-wrap:wrap;gap:6px}
.chip{border:1px solid var(--line);background:var(--paper);padding:3px 11px;border-radius:99px;cursor:pointer;font-weight:600;font-size:.88rem}
.chip[aria-pressed=true]{background:var(--brand);border-color:var(--brand);color:#fff}
.tag{display:inline-block;background:var(--brand-t);color:var(--brand-d);border-radius:6px;padding:0 7px;font-size:.75rem;font-weight:650;margin:2px 3px 0 0}
.tag.paid{background:var(--ok-bg);color:var(--ok)}
.board{display:flex;gap:10px;overflow:auto;align-items:flex-start;padding-bottom:10px}
.board .col{flex:0 0 250px}
.col.late{border-color:var(--bad)} .col.today{border-color:var(--brand)}
code.block{display:block;white-space:pre-wrap;word-break:break-all;background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:10px;font-size:.82rem;user-select:all}
.num{text-align:right;font-variant-numeric:tabular-nums}